Privacy policy

Effective Date: September 16, 2026

Website: x366h1-yk.myshopify.com

Data Controller: NUTRITION & SANTE IBERIA SL (Entity ID #34614107136)

This Privacy Policy describes how NUTRITION & SANTE IBERIA SL ("we," "us," or "our") collects, uses, protects, and discloses your Personal Information when you visit, interact with, or make a purchase from x366h1-yk.myshopify.com (the "Site").

We strictly adhere to global privacy frameworks, including the European Union General Data Protection Regulation (GDPR) and applicable international privacy laws.

1. Categories of Personal Information We Collect

When you visit or interact with the Site, we collect information about your device, your interactions with the Site, and information necessary to process your purchases:

  • Device Information:

    • Data Collected: IP address, web browser version, time zone, cookie data, pages or products viewed, search terms, and interaction metrics.

    • Purpose: To load the Site accurately, perform website operational analytics, optimize user layout, and prevent fraudulent activity.

    • Source: Collected automatically via cookies, log files, web beacons, and tags.

  • Order Information:

    • Data Collected: Full name, billing address, shipping address, payment information (including masked payment card numbers), email address, and phone number.

    • Purpose: To fulfill order contracts, process payments, organize logistics and shipping, issue invoices/order confirmations, communicate updates, and perform risk/fraud screening.

    • Source: Collected directly from you during checkout.

  • Customer Support Data:

    • Data Collected: Email communications, full name, order history, and photos/videos provided for support inquiries.

    • Purpose: To provide responsive, high-quality customer care.

    • Source: Collected directly from you when reaching out to [email protected].

2. How We Share & Disclose Personal Information

We do not sell, rent, or trade your personal information. We share your information solely with trusted third-party service providers who assist us in operating our business:

  • Shopify: Our e-commerce platform host. Shopify powers our online store and safely processes underlying transaction infrastructure.

  • Logistics & Carriers: Courier partners and postal services (e.g., Correos, DHL, FedEx, UPS) to deliver your desktop cabinets, storage bags, and hooks to your door.

  • Payment Processors: PCI-DSS compliant payment gateways (e.g., Stripe, PayPal) to handle secure transaction clearing.

  • Legal Compliance: We may share personal information if required by court order, law enforcement subpoenas, or applicable regulations, or to defend our legal rights and property.

3. Cookies and Tracking Technologies

Cookies are small data files placed on your device to enhance navigation, analyze site trends, and remember your cart items.

  • Essential Cookies: Necessary for the fundamental operation of the online store (e.g., keeping items in your shopping cart).

  • Analytics Cookies: Help us understand customer navigation patterns and improve site speed and usability.

  • Managing Cookies: You can disable or block cookies through your individual browser settings. However, doing so may impact certain functionalities of x366h1-yk.myshopify.com.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information, subject to mandatory statutory tax, accounting, and legal holding periods.

5. Your Rights (GDPR & Data Protection)

If you are a resident of the European Economic Area (EEA), UK, or other applicable privacy jurisdictions, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data when no longer required for legal processing.

  • Right to Restrict Processing: Limit how we process your personal information.

  • Right to Data Portability: Obtain your data in a portable, structured format.

To exercise any of these rights, please email us at [email protected] with the subject line "Privacy / Data Request".

6. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or operational changes. The revised version will be effective immediately upon posting on the Site.